It's childish, I know, but after 30 years of customer service (in one form or...

another) I am incapable of taking any shit off anyone. I now work for a successful contractor and we are booking as far out as spring of next year for our work. Every now and again someone (usually an old rich white guy who thinks remodeling should cost what it did during the last recession) approaches us and acts like we need to kiss his ass for his job, we need to sharpen the pencil and give him a great deal (even though he has more money than god and thinks he's taking it with him) and write him a...

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