I also left messages for ruby to call me back about womens self defense and workout training and they ignore me. Now I have possible pressure ulcers and cholesterol and weight gain issues due to Melissa not keeping me informed earlier and her strange treatment to me, also. I found out last xmas that ruby was not being allowed for me but Melissa had helped other women. They dont seem to want to know I am suffering from domestic violence at home and from people and to have another counselor use personal information and goals against me, in her confidentiality is not professional. she gets paid by the govt to help me not abuse me.